IMPROVEMENT THROUGH TECHNOLOGY

CONSISTENT RESULTS

CONNECTING PEOPLE WITH TECHNOLOGY SOLUTIONS

Since 1987, New Resources Consulting has offered superlative management and information technology consulting. Our philosophy of  “improvement through technology” continues to inform our mission as a company dedicated to technological solutions and client betterment. We constantly search out and supply our clients with the most current and effective tools, technologies, and tactics that inevitably improve business efficiency and grant our customers a competitive edge.

Direct Hire Group

As the technology landscape continues to change, NRC’s Direct Hire Group is committed to help companies find and retain top talent within the advanced technology, engineering, and artificial intelligence (AI) spaces. Our proven approach allows us to quickly assess a client’s current needs and requirements, prepare a comprehensive sourcing strategy, and identify candidate(s) that fulfill their unique requirements.

Sourcing Strategy

NRC works collaboratively with organizations to define positions, outline benefits, and compile knowledge, skills, abilities, & characteristics needed for the potential candidate. Additional considerations include the company’s business, culture, current conditions, and future developments. The result is a strategy that identifies only viable candidates for the position.

    • Comprehensive definition of the position, including functions, objectives, and challenges
    • Construction of a compelling story to present the opportunity to potential candidates
    • Strategy with specific, measurable goals and realistic timelines

    Advanced Technology Recruitment

    NRC utilizes our proven recruitment process to provide organizations with hard-to-find advanced technology candidates with unique skill sets. Our staff identifies and pre-screens all candidates with in-depth, customer-specific interviews before any individuals are presented. We actively discuss the top candidate profiles and set up interviews for you to make the ultimate selection.

      • Access to NRC’s proven recruiting engine and industry connections
      • Defined outreach approach to potential local, regional, and national candidates
      • Ability to allow your HR department to focus on organizational improvement instead of recruitment

      Permanent Placement

      NRC specializes in identifying the best candidate for advanced technology permanent placement within multiple industries nationwide. Our comprehensive understanding of technology needs as well as our robust network and proven recruiting engine enable us to test, interview, and recommend qualified candidates.

        • Multiple options for placement fees, including retainer, flat fee, percentage of salary, etc.
        • Periodic follow-up with client and candidate to ensure hiring success
        • Concierge services for candidates who are relocating

        Healthcare Solutions Group

        Digital healthcare is a commitment to utilizing technology and improving quality, giving patients a better healthcare experience, optimizing patient outcomes, increasing speed delivery of patient services, and reducing the cost of healthcare services. NRC’s Healthcare Solutions Group allows providers and payers to take advantage of technology, enhancing the overall healthcare experience. Please view our brief description below or click here to view our Healthcare Solutions Group page.

        EMR Consulting

        NRC has unique hands-on knowledge of all vital inpatient and outpatient vendor platforms, including Epic, Allscripts, Cerner, McKesson, MEDITECH, NextGen and more. Our full-lifecycle multi-project industry experts can provide assistance at every phase, including planning, design, building, testing, implementing, optimizing, reporting, training and support. Click here to visit our HSG (Healthcare Solutions Group) page for more information.

          • Streamlined workflows that enable reduction in operation costs
          • Improved adoption in the use of the technology
          • Greater use of technology to better access and understand data

          EMR & ERP Integration

          The implementation of EMR and ERP systems are two of the most immense and complex projects that health organizations undertake. It is crucial that these systems are integrated with the objective of providing the utmost business advantage. NRC provides a proven consulting partnership with professionals certified in multiple systems, a thorough understanding of relevant business processes, and the technical skills to successfully integrate the two intricate systems. Click here to visit our HSG (Healthcare Solutions Group) page for more information.

            • A more complete, secure electronic patient record
            • Improved revenue cycle and supply chain management
            • Integrated workflows that streamline processes for both the clinical and business sides

            EMR Training

            Healthcare IT initiatives require extensive time and attention. The ability of end users to gain proficiency and realize the system’s greatest potential, is just as important as the technology. NRC offers our clients a comprehensive training program to ensure that they are well prepared to effectively utilize their system. Our professionals are able to customize a learning solution to meet your organization’s specific training needs. Click here to visit our HSG (Healthcare Solutions Group) page for more information.

              • Specialized curriculum development
              • Multiple levels of training, including ‘train-the-trainer, end user, and super user’
              • “At the elbow” go-live support

              Managed Services

              As IT budgets tighten, it becomes more challenging for businesses of all magnitudes to manage IT resources and quickly respond to change. NRC’s Managed Services allows you to leverage continuous, seamless access to our consultants’ expertise so that you’re able to focus on core competencies and re-direct your resources. The offering provides additional value from your investments, more choice to deploy and control your business applications the way you desire, and confidence that they will perform– all without the extensive time and cost of onboarding resources or maintaining the expertise in-house. Click here to visit our HSG (Healthcare Solutions Group) page for more information.

                • Cost-effective access to product-specific, enterprise-level support
                • Improved customer service levels for application users
                • Confidence that your systems are continuously supported

                Management Consulting Group

                NRC’s Management Consulting Group partners with companies to help successfully implement business strategy with efficient and effective management of projects, people and financial resources. Translating a vision or strategy into decisive action requires a unique skill set. We have built entire teams of experienced professionals, many of them former executives, who have not only faced a wide range of business challenges, but have successfully overcome them.

                Business Analysis

                Technology departments face constant pressure to articulate and deliver solutions that directly provides business value to the organization. Many times these projects fail due to poorly defined business requirements, inadequate communication between IT and the requesting business unit, and misunderstanding of desired use. Not so with MCG. Our Business Analysis activities and processes can bridge the gap from business to solution – ensuring that business requirements are thoroughly defined, clearly translated and communicated and accurate expectations are set and monitored.

                • Implements solutions that meet business needs
                • Reduces risk, complexity, redundancy and support challenges
                • Presents a central point of contact that can equally understands both departments

                Organizational Change Management

                Understanding the nature of change and proactively managing is critical. Done well, it can reduce resistance when implementing a process, technology or organizational transformation. Effective change management can not only lead to greater acceptance, but can increase organization efficiencies and employee performance through better communication and improved practices. Be assured, MCG employs the change management professionals, tools and techniques that lead to the best business outcome possible.

                  • Aligns existing resources and expectations within the organization
                  • Increases employee commitment to change
                  • Lowers the risk of failure associated with the change
                  • Creates an opportunity for the development of best practices

                  Project Management

                  Successful projects demand effective project execution. It all starts with strong project management—a MCG cornerstone. From project portfolio analysis and management to supporting individual projects with managers and analysts, we focus on delivering exceptional results for our clients as efficiently as possible. Our project portfolio assessment methodology will determine your organization’s ability to implement your project strategy and provide you with short, medium and long-term improvement plans that may involve training employees, introducing new project management tools, or providing staff to augment your existing team.

                  • Determines project value based on determined value and compares to alternative investment strategies
                  • Balances the risks in the portfolio with short and long-term value of each project
                  • Ensures project goals and resources are aligned to maximize returns

                  Managed Services Group

                  As IT budgets tighten, it’s even harder for businesses of every size to manage IT resources and quickly respond to change. As an extension of your current technical staff, our Managed Services team allows you to leverage our consultants’ expertise so that you’re able to focus on core competencies and re-direct your resources. The offering provides more value from your investments, more choice to deploy and control your business applications the way you want, and more confidence they will perform. All without the extensive time and cost of onboarding resources or maintaining the expertise in house.

                  Full Managed Outsource Services

                  Critical business systems need support 24 hours a day, 365 days per year, which requires available and knowledgeable resources. NRC has the functional and technical staff to comprehensively support and maintain your technology applications.

                  On Demand Services

                  Our on-demand support option can be utilized for multiple coverage needs, including employee leaves (i.e. vacation, maternity, disability), new hires getting up to speed, or known peak business demands or system upgrades.

                  Annual Incremental Support

                  Organizations can purchase an allocated number of hours on a weekly, monthly or annual basis that can be used as needed across functional and technical support areas.

                  Emergent Support

                  Our emergent support contract option provides an ‘insurance policy’ for support of your critical business systems.

                  Staff Augmentation

                  NRC can help balance your resource needs with the assignment of a few Managed Services team members, negating the time and resource cost associated with finding and hiring high demand talent.

                    • On-shore, personalized resources who collectively possess deep industry and functional knowledge across multiple applications to effectively maintain and support product activities and ongoing initiatives.
                    • Multiple support options tailored to meet your needs. Support can be remote and/or on-site according to your needs. Incidents can be reported by email, web support system, and/or phone.
                    • Documented issue resolution to ensure a defined knowledgebase for client understanding and use, as well as a library of resolutions completed for multiple clients, assisting our personnel to more quickly troubleshoot similar issues.

                    Oracle Solutions Group

                    Since 1997, NRC’s Oracle Solutions Group has assisted clients in the optimization of their Oracle systems, concentrating on PeopleSoft applications for multiple industries. With specializations that range from financial and supply chain to human capital, we provide the business process and technology expertise to ensure organizations have thorough, accurate, and available information. This is done in a format that can be utilized to strengthen its overall business decision-making. Please view our brief description below or click here to view our Oracle Solutions Group page.

                    Implementations & Upgrades

                    Enterprise applications require investment to successfully implement and maintain. NRC understands the technical and functional skills necessary to ensure that our clients maximize the use of their system. Our qualifications include more than 20 years of experience in large-scale PeopleSoft implementations within numerous environments, a comprehensive understanding of the entire application lifecycle (mitigating risks and transferring key knowledge), and a long-standing partnership with Oracle, enabling an intimate understanding of their product roadmap. Click here to visit our OSG (Oracle Solutions Group) page for more information.

                    • Increased business efficiencies by leveraging the latest functionality and software applications
                    • Reduction in operating costs by deploying best-practice processes across the organization
                    • Customization of the enterprise application to meet your business objectives

                    Optimization Roadmap

                    NRC’s Optimization Roadmap is a strategic analysis of an enterprise system installation, including its underlying technical footprint based on current licensing agreements. It is designed to provide a snapshot of the current state of an enterprise system with recommendations (including quick wins) that allow an organization to maximize the system’s value. The deliverable is a defined Roadmap that allows an organization to meet and exceed industry application and business process performance. Click here to visit our OSG (Oracle Solutions Group) page for more information.

                    • Gains in enterprise performance and scalability
                    • Justification for enterprise solution continuation and potential upgrades
                    • Thorough assessment of current state with strategic and practical recommendations for future state

                    Oracle Cloud Transition

                    NRC, a certified Cloud Excellence Implementer, has extensive experience and knowledge in Oracle’s Unified Method Cloud Applications services, primarily in the areas of Enterprise Resource Planning and Human Capital Management. A preferred Oracle partner since 1997, New Resources has an intimate understanding of the Oracle product suite and can develop a roadmap of considerations, recommendations, and benefits that Oracle Cloud can introduce to your organization. Click here to visit our OSG (Oracle Solutions Group) page for more information.

                    • Services to ‘bridge’ the transition from your on premise solution to Oracle Cloud, including strategy, design and optimization, and managed services
                    • Improved IT efficiencies and ease of adaption with future corporate standards, strategies, and regulations
                    • Optimization practice to ensure maximum value and best practice use

                    ERP/EMR Integration

                    For many healthcare organizations, their largest software investments are in Epic (EMR) and PeopleSoft (ERP). As organizations have discovered, there are substantial staff, operational, and support efficiencies that can be gained through the integration of these two complex systems. NRC has professionals certified in both systems, a thorough understanding of relevant business processes, and the technical skills to successfully integrate the two systems. Click here to visit our OSG (Oracle Solutions Group) page for more information.

                    • A more complete, secure electronic patient record
                    • Improved revenue cycle and supply chain management
                    • Integrated workflows that streamline processes for both the clinical and business sides

                    Green Bean Consultants

                    NRC instituted its Green Bean Program to identify, train, and groom talented graduates in pursuit of filling technical and functional support roles for enterprise applications. Our Green Bean graduates have real-world practical experience working on implementations and upgrades – in fact, specifically on your project – combined with classroom training from our staff of outstanding consultants. Click here to visit our OSG (Oracle Solutions Group) page for more information.

                    • Provides opportunity to hire qualified, skilled, and integrated candidates for difficult-to-fill positions.
                    • Recognizes typical project savings of 10 – 20% over the course of a 6 – 9 month project.
                    • Delivers on-the-job and evening training sessions for candidates that are also open to your employees.

                    Salesforce Solutions Group

                    NRC’s Salesforce Solutions Group was created to take advantage of more than 30 years of enterprise technology experience, proven processes, and demonstrated results. Our Salesforce consultants can assist your organization in multiple areas, including strategy, design, integration, migration, implementation, support, training and more.

                    Resource Enhancement

                    NRC serves as an extension of your current team, allowing you to efficiently and effectively maintain and support Salesforce activities and ongoing initiatives.

                    • Personnel with relevant Salesforce experience and expertise
                    • Focus on meeting overall business objectives instead of maintaining and supporting technology

                    Managed Services

                    With an average of more than 15 years of technology experience, our staff of over 200 consultants can ensure that technology needs are met quickly, thoroughly, and successfully.

                    • Closes the gap between IT support and business demands
                    • Compliments your current workforce with the resources needed to efficiently and effectively manage your Salesforce system

                    Training

                    NRC offers a full range of training services, including curriculum development and delivery (classroom or virtual) by Salesforce certified professionals.

                    • Training can be provided to end users, administrators, developers and managers
                    • Comprehensive range of services that encourage the use of the Salesforce system

                    Technology Solutions Group

                    NRC’s Technology Solutions Group is specifically dedicated to build, support and maintain software packages. We provide your organization access to an advanced development and testing environment, professionals that are knowledgeable and current on emerging technologies, resources that can be utilized on an as-needed basis and a business partner that will be there for the long-term, sustainability of your systems.

                    Project Execution

                    Successful projects demand effective project execution. It all starts with strong project management—a TSG cornerstone. Woven in is a dedicated and knowledgeable team, proven techniques and processes and continuous communication with the project team and stakeholders. Our TSG professionals ensure that projects remain on schedule and on budget—delivering the intended value.

                    • Increased opportunity for a successful technology project
                    • Expertise gained from the execution of successful technology projects
                    • Stakeholder involvement throughout the project
                    • Engages stakeholder involvement throughout the project

                    Software Development

                    NRC manages a highly accomplished team of both business and technology experts. We are completely focused on the life-cycle of software development and deployment providing technology solutions to companies in multiple industries. Our resulting software solutions have enabled clients to more efficiently and effectively manage their operations.

                    • Professionals who are knowledgeable and current on emerging technologies
                    • Access to an advanced development and testing environment
                    • Client-centric delivery of the resulting solutions

                    Solution Management

                    For most software projects, failure begins with poorly defined business requirements. Typically, this includes an inadequately defined scope, meager objectives, a lack of establishing expectations and scarce project monitoring. What differentiates NRC’s offer is that we’ve created a specific role and skill set to address these project deficiencies – a ‘Solution Manager.’ This role skillfully bridges the relationship between IT and the Business, providing the ability to accurately translate business needs into the technology process.

                    • Understanding IT and the business’s ROI expectations. The result in order to set expectations and prioritize work
                    • Ability to clearly define a joint business and IT strategy and solution
                    • Clear communication to guide both the IT and business teams through the design and solution process

                    our mission is “improvement through technology.” we have been and continue to be a company dedicated to technology solutions and services that strengthen our clients.

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